St. Jude Medical Center New Visitor Policy

May 28, 2022

A Message to Our Community

New Visitor Policy - Effective May 27, 2022

Family and friends can provide comfort and support to patients during their hospital stay, and we welcome and encourage them to visit. COVID-19 will be with us for the foreseeable future, and we remain committed to providing the safest possible environment by following the California Department of Public Health guidelines and requirements for health care organizations:

  • Limiting visitation and asking all visitors to wear a mask, practice physical distancing and hand hygiene.
  • Requiring visitors to provide proof that they are fully vaccinated or a negative COVID-19 test taken no more than 48 hours before entering the hospital to visit or accompanying a patient.

Please call (714) 871-3280 if you have questions regarding visitation for specific departments.


Patients are allowed up to two healthy visitors at a time. There are no restrictions on the total number of visitors per day. If more than two visitors arrive at a time for a patient, you will be asked to wait. There are no set hours for visitation; however, we ask that visitors respect a patient's need for rest and privacy.

Visitors 15 Years of Age and Younger

Visitors 15 years of age and younger are allowed to visit. They must be accompanied by an adult, wear a mask for the duration of the visit and show proof of vaccination or a negative test. If you have any questions, please speak to a nurse. The two-visitor limitation does not include children. Children between the ages of 0 – 5 years are allowed to visit without proof of vaccination or negative test, as they are not eligible for the vaccine. If possible, children 2 years of age and older must wear a mask.

Visitor Requests & Exceptions

There are exceptions made for end-of-life and other critical situations, please contact a nurse if you would like to make a request or discuss an exception.

Emergency Department

One adult visitor or support person is permitted to accompany a patient. The support person may have someone relieve them if necessary. The waiting area has limited seating and is reserved for patients. If the waiting area is at capacity and you are waiting for a patient you may be asked to step out or wait in your car. We are sorry for any inconvenience this may cause.

Maternity Department

  • Fetal Diagnostic Center allows one healthy support person.
  • Patients in Labor and Delivery are allowed two healthy, consistent support persons. No additional visitors will be allowed; however, one support person may be relieved if needed.
  • Postpartum patients are allowed two healthy, visitors at a time. Additional visitors will be asked to wait.
  • Patients are allowed one support person to stay overnight.
  • Visitors to the department must be over 18 years of age; however, siblings are allowed to visit.
  • Newborn Intensive Care Unit (NICU) patients are allowed two parents/guardians with no additional visitors. For more information, please contact the NICU at (714) 626-8522.
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