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Epic Hyperdrive is now live

January 29, 2024 Providence Provider Update News Team

What is Hyperdrive?

  • Hyperdrive is Epic's new web browser.
  • Hyperdrive is NOT a new electronic health record – it is a new way to access the Epic activities you use every day. 
  • Many caregivers have tested Hyperdrive and are excited about the faster performance.

What is changing?

1)   The Hyperdrive icon became available in your region by 6 a.m., Jan. 28. 

Icon color will be based on your region (not time zone). Red is WA/MT, Blue is OR/CA/TX/NM, and White is AK. 

If you do not see the icon on a desktop, please put in a ticket with support options below. 

2)   The current Hyperspace icon will be rebranded to “Classic” and will be phased out after Hyperdrive go-live.

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>>>>>>

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For all uses, please use the following support options:

  • Epic HELP Button 

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  • Contact the Virtual Clinical Informatics Epic Support Team who has been prepped for this go live.

Click here or call (844)-922-7548.

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