Changes to Hours of Operation and Services
We are pleased to share that we are welcoming all patients back into our clinics! Our normal operating hours have resumed in all of our clinics and you can "reserve your spot" at Mission Hills Immediate Care and Valencia Immediate Care once again. We are requiring everyone to wear masks inside our clinic buildings and are maintaining physical distancing protocols in our lobbies and reception areas in accordance with California Department of Public Health guidelines.
We will continue to offer virtual/telehealth visits to our patients, when appropriate. You can schedule an in-person or telehealth visit with your primary care physician and selected Facey specialists on our website or through MyChart.
We understand the importance of having access to your loved ones when you visit us. For everyone’s safety we are limiting visitors to one (1) per patient during your appointment with your provider.
Pediatric patients: One set of parents/guardians will be allowed to attend all pediatric visits.
Pediatric siblings and children: Siblings or other children without an appointment will not be allowed. Exceptions may be granted on a case-by-case basis if parents/guardians do not have access to child care services.
Vaccine Information & Availability
Vaccine Availability at Facey Medical Group for Adult Patients (18 & Older)
We are currently providing first, second, and booster doses of the Moderna and Pfizer-BioNTech COVID-19 vaccines to Facey patients at our offices. We are not administering Moderna vaccines to anyone under age 18. Adults 50 years and older and People 12 years and older who are moderately or severely immunocompromised are eligible for a second booster shot at least four months after their first booster.
COVID-19 booster shot guidelines for adults
If you received the Pfizer-BioNTech vaccine, you should get a booster at least five months after completing your primary COVID-19 vaccination series. The Pfizer-BioNTech booster has the same formulation and dosage as the first and second Pfizer-BioNTech shot. If eligible, you can receive a second booster at least four months after the first booster.
If you received the Moderna vaccine, you should get a booster at least five months after completing your primary COVID-19 vaccination series. The Moderna booster is a half-dose of the same formulation used for the original two-dose series. If eligible, you can receive a second booster at least four months after the first booster.
If you received the Johnson & Johnson vaccine, you should use the CDC’s booster tool for guidance and more information.
No vaccination-only appointments or walk-in vaccinations are available for adults at this time. Established patients with an existing appointment to see one of our providers may request to receive a COVID-19 vaccine or booster shot during their visit. Availability of specific vaccines may vary between locations. Since our supplies are limited, we ask that you consider using a community pharmacy (Walgreens, CVS, Rite Aid, etc.) that is convenient to you, especially if you need a booster dose.
COVID-19 Vaccines for Pediatric Patients (6 months – 17 years)
The CDC now recommends the COVID-19 vaccine for all children age 6 months and older. Facey offices currently offer only the Pfizer-BioNTech COVID-19 vaccine for children ages 6 months-17 years. We are happy to provide pediatric Covid-19 vaccinations during any scheduled appointment with your child's pediatrician or during a vaccination-only appointment at any of our pediatric offices. No walk-ins are allowed. Only established patients with an existing appointment may receive a COVID-19 vaccine during their visit.
The Pfizer-BioNTech vaccine is delivered in three doses (6 months-4 years old: 3 mcg, 5-11 years old: 10 mcg, 12-17 years old: 30 mcg). Follow-up appointments will be made at time of your child's initial vaccination. You can review the Pfizer-BioNTech fact sheet here. If you have additional questions, you may contact your child's pediatrician through MyChart or by calling the office. For up-to-date COVID vaccination guidelines and recommendations for children and teens, view the current CDC guidelines.
COVID-19 Guidance & Treatment Options
What should I do if I’m diagnosed with COVID-19?
If your test results for COVID-19 are positive, this means that COVID-19 (coronavirus) was found in your test and you have been diagnosed with a COVID-19 infection. Don't panic. For most people who test positive with the current dominant variant, COVID-19 produces mild symptoms, such as sore throat, fever and runny nose. Only a small number of patients get a severe illness.
If you haven't already done so, please isolate yourself at home right away. You must stay in isolation even if you do not experience any symptoms. You can stop home isolation when all of the following conditions are met:
Complete isolation instructions in English: http://publichealth.lacounty.gov/acd/ncorona2019/covidisolation/
instrucciones de aislamiento en español: http://publichealth.lacounty.gov/acd/ncorona2019/covidquarantine/
If you have a cough, fever, or other respiratory symptoms, contact your Facey physician’s office by phone or through MyChart to discuss your symptoms and determine if an in-person evaluation is necessary. If your symptoms worsen, especially if you have difficulty breathing, contact your Facey doctor's office right away. If you have a medical emergency, call 911 and tell them you have been diagnosed with COVID-19.
What should I do if I’ve been in close contact with someone who has COVID-19, but I test negative?
If you have been in close contact with someone who has either tested positive for COVID-19 or is experiencing COVID-19 symptoms and your original COVID-19 test was negative, please follow the below guidance:
If your test results for COVID-19 are negative, this means that COVID-19 (coronavirus) was not detected in your test specimen. If your sample was collected while you had symptoms, a negative result likely means that the COVID-19 virus is not causing your current illness. However, while in the early stages of infection, it is possible the virus will not be detected.
If you are fully vaccinated, have received your booster and you are not experiencing symptoms, you don't have to quarantine. However, you still need to monitor for symptoms for 10 days after you last contact with the infected person. You also should wear a mask around others for 10 days, and test again 5 days after your exposure. If that test is positive or you develop symptoms, you need to isolate at home.
If you are not fully vaccinated or you haven't received the booster dose (and are eligible), you should quarantine at home for 5 days and continue to wear a mask around others for an additional 5 days. If it is not possible to quarantine, you must wear a mask around others for 10 days. You should also test again 5 days after your exposure. If that test is positive or you develop symptoms, you need to isolate at home.