Review FAQs and resources.
SOUTH PUGET SOUND – Our new on-call scheduling tool, AMiON, will be live in South Puget Sound Tuesday, March 24. Schedules are currently being built and training is underway.
What's changing: AMiON’s integration into Epic is taking place at all Puget Sound ministries. It will provide access to on-call schedules via Epic through the On-Call Finder, as well as through a mobile or web-based scheduling tool.
What's not changing: The way on-call providers are contacted by caregivers. While messaging directly to a physician is a feature of AMiON, we will not be using this feature at launch. Caregivers will continue to contact on-call clinicians the way they currently do. Other hospital paging functionality will not be affected with this change.
Who is impacted:
- Privileged medical staff members (employed or contracted) who provide 24/7 specialty service on-call hospital coverage at Centralia or St. Peter hospitals.
- Caregivers who need to locate hospital on-call resources/services and on-call providers.
Action to Take: Review the resources and FAQs below to prepare for the change.
How it will change:
- Hospital on-call schedules will be managed in AMiON and accessible at www.amion.com.
- When using the lookup feature, please use the contact information found in the Notes section. Do not call the number listed in the Phone Number field.
- AMiON schedules are integrated into Epic and visualized using the On-Call Finder activity, which syncs with Epic every hour.
- Detailed information can be reviewed on the Epic Learning Resource On-Call Finder document.
- If the Epic on-call finder is unclear, use Amion to confirm the correct provider and contact number.
AMiON resources:
- Review the demo video (9 min) for more details on how to use AMiON and the Epic On Call Finder activity.
- How to Access On-Call Finder in Epic: On-Call Finder
- AMiON-User-Guide
- AMiON Hospital On-Call Schedule - Quick Start Guide
- AMiON Academy training portal
- AMiON Provider Claim Schedule in Mobile App
- How to login with Providence credentials
Questions:
- For urgent issues or questions, please reach out to the switchboard at (360) 736-2803.
- For general questions, contact Ronnie Francis or Sydney Bell.
- For project questions, contact Arjuna Sivakumar.
FAQs
How do I access AMiON?
AMiON will be accessible in South Puget Sound starting March 24 via the On-Call Finder in Epic, or via the web or mobile app. See resources above for details.
Who do I contact if I need AMiON access and don't have it?
- If you are a medical staff member (employed or contracted) and need access to enter schedules, please reach out to Kim Packer with the Medical Staff team.
Caregivers will be about to access a view-only version of the on-call schedules starting March 24. These links will also be available on the intranet home pages.
Will caregivers message clinicians directly within AMiON?
While messaging directly to a physician is a feature of AMiON, we will not be using this feature at launch. Caregivers will continue to contact on-call providers the way they currently do. Other hospital paging functionality will not be affected with this change.
- When using the lookup feature, please use the contact information found in the Notes section. Do not call the number listed in the Phone Number field.
