Review FAQs and resources.
SOUTH PUGET SOUND – Our new on-call scheduling tool, AMiON, is officially launching April 21 in South Puget Sound. Schedules are currently being built and training is underway.
What's changing: AMiON’s integration into Epic is taking place at all Puget Sound ministries. It will provide access to on-call schedules via Epic through the On-Call Finder, as well as through a mobile or web-based scheduling tool.
What's not changing: The way caregivers contact on-call providers. Paging to Spok and AMS pagers is enabled from AMiON. Caregivers can contact on-call clinicians the way they currently do by clicking their contact number to send a page; this will require a one-time account creation in AMiON. Other hospital paging functionality will not be affected with this change.
Who is impacted:
- Privileged medical staff members (employed or contracted) who provide 24/7 specialty service on-call hospital coverage at Centralia or St. Peter hospitals.
- Caregivers who need to locate hospital on-call resources/services and on-call providers.
Action to Take: Review the resources and FAQs below to prepare for the change.
How it will change:
- Hospital on-call schedules will be managed in AMiON and accessible at www.amion.com. You MUST create an account with AMiON before you can view schedules.
- Please note: To use paging functionality in AMiON, an account must be created prior to go-live. Paging through the application is not available unless a user has an active account and is logged in."
- When using the lookup feature in On-Call Finder, please use the contact information found in the “Notes section” of the contact card for the provider. Do not call the number listed in the Phone Number field.
- AMiON schedules are integrated into Epic and visualized using the On-Call Finder activity, which syncs with Epic every hour.
- Detailed information can be reviewed on the Epic Learning Resource On-Call Finder document.
- If the Epic on-call finder is unclear, use Amion to confirm the correct provider and contact number.
AMiON resources (first 2 are most important):
- How to Access On-Call Finder in Epic: On-Call Finder
- Review the demo video (9 min) for more details on how to use AMiON and the Epic On Call Finder activity.
- AMiON Tip Sheet: Assigning Staff to Services
- AMiON Tip Sheet: Accessing On-Call Schedules
- Creating an account and logging in, using paging functionality
- AMiON-User-Guide
- AMiON Hospital On-Call Schedule - Quick Start Guide
- AMiON Academy training portal
- AMiON Provider Claim Schedule in Mobile App
Questions:
- For urgent issues or questions, please reach out to the switchboard at (360) 736-2803.
- For questions, contact Ronnie Francis, Sydney Bell or Juno Sivakumar
FAQs
How do I access AMiON?
AMiON will be accessible in South Puget Sound soon via the On-Call Finder in Epic, or via the web or mobile app. See resources above for details.
If you are a caregiver, you can access a view-only version of the on-call schedules in the coming weeks. These links will also be available on the intranet home pages.
Who do I contact if I need AMiON access and don't have it?
- If you are a medical staff member (employed or contracted) and need access to enter schedules, please reach out to Kim Packer with the Medical Staff team.
Should I message a clinician directly within AMiON?
If there is an active link for a pager, you can directly page the caregiver from AMiON. Caregivers should continue to contact on-call providers the way they currently do.
