Jatinder’s story: Finding possibility at Providence Swedish

Everett support services technician shares how he found his “dream workplace.”

For Jatinder Kumar, support services technician, Providence Swedish is full of possibilities. Jatinder says he’s found his “dream workplace” at Providence Everett, while also looking forward to what could come next.  

Jatinder came to Snohomish County from India about ten years ago, where he worked for a large medical center. After applying for a variety of positions, he was hired at PRMCE during COVID in the food and nutrition services (FANS) department. At a time when many were shying away from the health care industry, Jatinder embraced the opportunity to do his part to help others. For him, Providence Swedish is more than a workplace—it is a place where he can help fulfill the Mission, ensuring compassion, respect and service are provided to everyone.

Jatinder says he’s been grateful for the on-the-job training and opportunities to continue to grow. He was trained in a variety of roles in the FANS department, from learning how to cook a variety of foods not traditionally found in India to learning the nuances of the meal order system to ensure patients receive meals that meet their preferences and dietary guidelines.

Recently, Jatinder transitioned to a new role as a support services technician, where he’s learning new skills in patient transport, environmental services, and more. He’s enjoying learning the ropes of his new role, while also working toward his medial assistant certification – a lengthy process, as his credentials from India can’t be applied in the U.S, but one he says is worth the effort. 

“For me, it’s not just about the work,” Jatinder says. “It’s about being part of something bigger, where every day I can help and support others.” 

When not at work, Jatinder is busy helping his wife raise their two-year-old daughter and 10-year-old son, spending weekends as a family at robotics and soccer activities. Jatinder says his night shift allows more flexibility to be there for his family, while his wife works during the day at a local school.  

Jatinder’s journey to Providence Swedish is a reminder that every individual, regardless of origin, has the potential to make a lasting, positive impact. In Jatinder’s words: “I am so lucky to be here—to help, to learn and to grow with this community.”