Welcome to Providence St. Joseph Hospital and Providence Redwood Memorial Hospital
While visiting your loved ones, we ask you to respectfully comply with our visitor policy
- Visitors must wear a hospital-approved and provided mask the entire time inside the hospital and patient room regardless of their COVID-19 vaccination status.
- After being screened at the hospital entrance and receiving a visitor management badge, visitors must go directly to the patient care unit where their loved one is located, check in at the unit’s front desk and then go directly to the patient’s room. The visitor must remain in the room and may not gather in any hospital waiting areas or hallways. Visitors must be screened daily.
- Visitors may not eat or drink in patient rooms or areas outside the hospital cafeteria which is open for visitors to purchase food and beverages.
- Only ONE visitor (age 18 and older) may enter the hospital per day to visit a patient between 10 a.m. – 8 p.m. (except under specific exceptions outlined below).
- These visiting restrictions also apply to outpatient services.
- Only one visitor may be permitted over a 24-hour period in the Emergency Department.
- Surgical Services will follow the current process we currently have in place.
- Visitors may not use patient restrooms. Public restrooms are available on each patient care unit. After using restroom, always wash your hands with soap and water.
- Visitors must keep hands clean all the time. Please perform hand hygiene by using either alcohol-based hand rub or washing hands with soap and water.
- Visitors are not allowed for patients who are COVID-19 positive or suspected of having COVID-19.
- Visitors may only visit the patient they are supporting and understand the potential risk. Visitors are encouraged to consider other ways to visit (phone, FaceTime, etc.).
- Visitors at high risk for severe illness, such as older adults and those with underlying medical conditions, are discouraged from visiting.
Special Visitation Circumstances
- Hospice, end-of-life and comfort care patients may have up to two visitors at one time. Visitation may rotate among family members, but when not in the patient room, family members will need to wait outside the hospital. End-of-life status will be determined by the physician.
- New ICU admissions after 8 p.m. will be evaluated on an individual basis.
- Children under 18 years of age can have one parent at a time (with patient identification band on parent) throughout the hospitalization. Babies in the Neonatal Intensive Care Unit (NICU) can have two parents visit simultaneously.
The visitation policy is subject to change. Visitation may be adjusted at the discretion of the facility to promote the safety of caregivers, patients and visitors and to maintain social distancing.
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