Seth R. Teigen, FACHE - Chief Executive
Seth Teigen serves as the chief executive of Providence Mission Hospital, one of 51 hospitals in a comprehensive network that provides care across seven states from Alaska to Texas.
In this important role, Seth is responsible for driving Providence Mission’s success as the premier health care provider in South Orange County through the growth of high-quality clinical services and delivering an exceptional patient experience. He oversees all aspects of acute care services at the Mission Viejo and Laguna Beach hospital campuses, as well as Providence Mission’s clinics, ambulatory centers and other associated business lines.
Seth joined Providence Mission Hospital after serving as president of Franklin and St. Francis Hospitals in Milwaukee, Wisconsin, which are part of Ascension, the nation’s largest Catholic health system. He had operational and strategic oversight of the executive teams, quality, safety, patient satisfaction, financial performance, and community engagement.
Seth is board certified in healthcare management through the American College of Healthcare Executives as a Fellow.
Nicole Balsamo - Chief Philanthropy Officer
Nicole Balsamo is a dynamic and visionary leader with more than 15 years of success raising major and principal gifts for some of the most notable organizations in Southern California including UCLA, UCI and Segerstrom Center for the Arts. Nicole has a master's degree from Pennsylvania State University in the psychology of leadership and a bachelor's degree in political science from the University of California, Berkeley.
Prior to joining the Providence Mission Hospital Foundation, Nicole was the principal and founder of FreeBird Strategies, a consulting firm providing fundraising and leadership strategies for nonprofit CEOs. Previously, she served as vice president of development for Hoag Hospital Foundation, where she led a team responsible for $133 million in annual productivity and the successful completion of a $760 million comprehensive campaign, surpassing its initial goal by over $100 million.
A dedicated volunteer leader in her spare time, Nicole is a founding board member of Friends of El Faro which provides resources to an orphanage in Tijuana, Mexico. She also serves as an advisory board member for HoldYou Foundation, which provides financial support to families with children facing a medical crisis.
Jennifer Cord, DNP, MBA, RN, NE-BC - Chief Nursing Officer
Jennifer Cord brings more than 30 years of clinical and executive leadership experience in Catholic health care to Providence Mission Hospital. Previously, she worked with Presence Health, a large Catholic health system in Illinois, where she served most recently as regional chief operations and ambulatory/ancillary mission officer. Jennifer was responsible for oversight of clinical and ancillary departments, working closely with the medical staff and clinical leaders to bring quality, patient-centered services to the community.
Prior to this role, she served as chief nursing officer and vice president of patient care for the Presence Covenant Medical Center ministry. She also served on multiple community boards including the YMCA, United Way, Crisis Nursery, Lakeview College of Nursing, and Boys and Girls Club.
Jennifer has a Doctorate in Nursing from Rush University, Master of Business Administration from Western Governors University, Master of Science in Nursing from University of Phoenix, Bachelor of Science in Nursing from Indiana Wesleyan University, a graduate certificate in Mission Leadership from Loyola University, and ethics certificate from Georgetown University Kennedy Institute.
Terri Covert, MSOD - Chief Human Resources Officer
Terri Covert has been part of legacy St. Joseph Health for more than 20 years and currently serves as part of the executive team as the chief human resources officer for Providence Mission Hospital. Terri leads the hospital's local human resources team, while also serving as the liaison to the Providence human resources team.
Terri began her human resources career as a personnel manager with Target while completing her bachelor’s degree in history at University of California, Riverside. After working for a third-party insurance administrator in Los Angeles, she began her employment with St. Joseph Hospital Orange in 1993 and held successive roles as an HR consultant, HR manager and HR director.
In 2002, Terri transferred to Mission Hospital and in 2012, assumed the vice president role. During her time at Mission, Terri completed her Master of Science in organizational development from Capella University and led the successful creation and implementation of the hospital’s leadership development program: Center for Mission Leadership.
Austine Duru, MDiv, MA, MHA, BCC - Chief Mission Integration Officer
Austine Duru is an experienced mission leader who enhances the integration of mission culture in ways that infuse compassion, strength and vibrancy. He most recently served as vice president of mission for Bon Secours Mercy Health. His accomplishments include reorganizing and strengthening the mission and spiritual care divisions, transitioning community health to better align with ministry strategy, and advocating for the establishment of an interdisciplinary team to address employee resilience and moral distress. He also oversaw the integrated and ongoing response to COVID-19 for patients, families and staff across markets, from a psycho-socio-spiritual health perspective.
Austine holds a Master of Divinity and Master of Theology from the Catholic Theological Union at Chicago and a bachelor's degree in philosophy from the Pontifical Urban University, Rome. He recently completed his master's degree in health care administration. He is a certified chaplain with the National Association of Catholic Chaplains.
Brian Fuller, MBA - Director of Strategy and Business Development
Brian Fuller is responsible for developing and executing strategic growth plans for Providence Mission Hospital, as well as the hospital's clinics, ambulatory centers and other associated business lines. He works closely with Southern California regional leaders and ministries to ensure alignment integration.
Prior to joining Providence, Brian served in a wide range of development, operations and strategy roles in governmental, corporate and private organizations. Brian earned his master’s degree in business administration from California State San Marcos and his bachelor's degree from the University of Oregon.
Eileen Haubl, CPA, MBA - Chief Financial Officer
Eileen Haubl has worked for more than 30 years in Providence, currently serving as the chief financial officer at Providence Mission Hospital. In this capacity, she has oversight for accounting, facilities, laboratory, and the Mission Surgery Center. Eileen began her career in public accounting with Coopers and Lybrand and holds an active CPA license.
Eileen has a black belt in Lean methodology. She received a master’s degree in business administration from Pepperdine University and her undergraduate degree in business administration from University of Pacific.
Carrie Arneth Miller, MA - Director of Communications
Carrie Arneth Miller brings more than 25 years of strategic communications and media relations experience, primarily in hospital public relations to the Mission Hospital family. She oversees internal and external communications across Providence Mission Hospital including media relations, social media, crisis communications and community relations, and serves in a leadership capacity for media relations across the state.
She earned her bachelor's degree in political science from the University of Rochester and graduated summa cum laude from the State University of New York at Brockport with a master’s in communication.
Carrie's work helps to increase Providence Mission Hospital’s brand awareness, image and preference, and plays a critical role in supporting the development of various clinical areas as well as building caregiver engagement and organizational culture.
Evelyn Schlosser, MPH, MA, RN, CPHQ - Executive Director of Operations
As executive director of operations, Evelyn Schlosser oversees the following essential departments: acute rehabilitation, the Leonard Cancer Institute, environmental services, facilities, imaging, laboratory, nutritional care services, pharmacy and respiratory.
Evelyn's experience includes leadership roles at Dartmouth-Hitchcock Medical Center in New Hampshire and Southwestern Vermont Medical Center in Vermont. She received her bachelor's degree in nursing, cum laude, from Widener University in Pennsylvania, and served four years as a U.S. Army nurse. Evelyn holds two graduate degrees: a Master of Arts from Norwich University and a Master of Public Health from Dartmouth College.
In addition to her nursing background, Evelyn is certified as a Lean Six Sigma Black Belt, as well as a Certified Professional in Healthcare Quality (CPHQ).
Teresa Torres, DNP, RN - Executive Director of Quality and Patient Safety
Teresa Torres brings a wealth of experience to her role as executive director of quality and patient safety. A native of Chicago, Teresa holds a Doctorate in Nursing Practice with a focus on systems leadership from Rush University. Prior to joining the Mission family, Teresa was responsible for managing and transforming quality improvement at several academic medical centers in the Chicago area.
Most recently, her work has led to significant results: improving patient satisfaction to the top tenth percentile in the nation, reducing falls with injury by 27%, reducing post-operative deep vein thrombosis/pulmonary embolisms by 33%, and reducing congestive heart failure readmissions by 23%.
In addition to her health system leadership roles, Teresa previously served as adjunct faculty for the hospital operations and patient experience course at Rush University’s graduate program in health systems management. She is passionate and committed to teaching and mentoring the next generation of leaders and has served as a preceptor for DNP, MSN, and MS-HSM students; notably, the projects undertaken have resulted in prestigious scholarly recognition.
Melanie Spencer Wolf, D.O. - Chief Medical Officer
Dr. Melanie Wolf began her career in medicine after first earning a degree in art history from UC Santa Cruz. She was inspired to pursue a medical career by the care, compassion and expertise of the physicians who treated both her parents with cancer during her undergraduate studies. As a result, she completed a post-baccalaureate program at Duquesne University and then earned her D.O. at Western University of Health Sciences. She was the first D.O. intern at St. Mary Medical Center, Long Beach, where she was awarded both Intern and Resident of the Year in 2002 and 2004, respectively.
Dr. Wolf has been a practicing internist for 17 years, including the past 13 years with Monarch Healthcare. She was the chief of medicine at Providence Mission Hospital from 2016-2017; secretary-treasurer in 2019; and chief of staff-elect in 2020-2021. She served as chief of staff in 2022.
Dr. Wolf prides herself on serving her patients with the same humanity, humility and professionalism that the physicians who treated her parents exhibited. She is singularly focused on doing the right thing for each patient and treating them and their families with the utmost dignity and respect.
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