Issue with inbound phone calls

August 10, 2025

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A message from Providence Saint Joseph Medical Center in Burbank regarding issue with inbound phone calls

Updated 8/10/2025 at 8 p.m.

We are aware of an issue impacting inbound calls to the hospital. We are working with AT&T to resolve the issue as quickly as possible.

If you are trying to reach us and are receiving a busy signal, we kindly ask that you call Providence Holy Cross at 818-365-8051 and press 0 to reach the operator. Let the operator know you need to be connected to someone at Providence Saint Joseph in Burbank. The operator will route your call.

Outbound calls are not impacted. Patient care is uninterrupted and, as always, remains our top priority.

Thank you for your understanding.

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