Infographic: Solving big health care problems

September 29, 2017

Share this Article
Facebook
Twitter
LinkedIn

Providence St. Joseph Health’s digital team is on the tip of the spear for innovation in health care. The team operates more like a tech startup than part of a large health organization. This is even true in their process for creating new products, such as Express Care, Optimal Aging, Telehealth and more.

The following infographic outlines the lean product development process for creating a faster way to get helpful care to customers.

The group starts by defining which health care problems to solve. These can come from anywhere, from patients to doctors. Then they prioritize the ideas which would offer solutions to health care problems affecting the most people.

Customers are interviewed to decide what solutions they may find useful and a prototype product or service is created, known as a Minimum Viable Product (MVP).

After that, the digital team gets the MVP into the hands of customers who provide their feedback and suggested tweaks. The MVP gets modified, refined or expanded based on the feedback and our team measures how customers respond to those changes.

After many iterations of different features and modifications, a final product is launched and distributed to our customers. Take a look at how it works:

In-clinic, virtual or at-home: 3 ways to get care

We call it Express Care Providence and our affiliates are helping pioneer the on-demand model for health...

How we’re making health care more convenient

This is the first in a series of articles about how the Providence St. Joseph Health digital team is help...

Most Recent Articles

Mission to serve 'poor and vulnerable' guides this health care impact investment fund

Infographic: Solving big health care problems

Previous Article

Next Article

Most Recent Articles

We're working to bring health care into the digital and consumer age to better serve patients and consumers – with a focus on the poor and vulnerable – delivering care on their terms...

Critics say today's health system CEOs haven't proved willing or able to shift their business model to meet the demands of consumers accustomed to rapid, high-quality service in other...

Wildflower Health, a mobile health software company, acquired a women's health venture incubated by Providence St. Joseph Health, the Renton, Wash.-based health system confirmed June...

Stop debating. Start competing. Now. Hospitals and health systems are facing competitive threats from more angles than ever before. From innovative healthcare tech startups to traditional payers...

Providence St. Joseph Health (PSJH) recently announced the launch of its Virtual Health System, one of the largest telemedicine networks in the United States delivering core services for acute...

Providence St. Joseph Health launched its telemedicine network that will deliver acute stroke, mental health, direct-to-consumer and after-hours care to more than 100 facilities across the Western...

Every day, 119,000 compassionate caregivers serve patients and communities through Providence St. Joseph Health, a national, Catholic, not-for-profit health system, comprising a diverse family...

Did you know that women make most of the health decisions for their families? Nearly 90 percent of moms oversee the health of their children, as well as their spouse, parents and in-laws. That’s...

Dennis Bippes and his wife, Christine, woke up to the sound of their coffee maker, as they usually do. Soon, Dennis saw something that he didn’t expect but definitely recognized: the signs of...

Priscilla, a widow, had lived alone for almost 30 years when she had a heart attack. Her sons stepped in to help but life had changed permanently for their mother, once an outgoing woman who...

At “81½ and holding,” Donna Hecker says she feels like she’s 60. Learning to square dance is near the top of her bucket list, but her first goal is to drive again and her eye is on the prize: her...

When you’re feeling sick, we know it’s not always easy to pack everyone up, drive through traffic and wait in a clinic. So, the next time you need care for a non-life threatening problem, get...

If you think you have the flu – or just a severe cold – you have an alternative to the overcrowded emergency room. Swedish offers on-demand options to meet your care needs. You can get treatment...

We are marrying the cultures of software innovation with health care delivery to create big ideas, build them using small-batch innovations and learn quickly in a rigorous, data-driven...

Besides higher education, health care is one of the last bastions to fully enter the digital age. There are so many ways we can use technology to improve the quality of care and the health of...

We’re constantly innovating to provide care that’s both high-quality and convenient. One such product is Express Care. Express Care is all about getting health care when and how you want it,...

We call it Express Care Providence and our affiliates are helping pioneer the on-demand model for health care in the same way that others are creating new models for ground transportation,...

This is the first in a series of articles about how the Providence St. Joseph Health digital team is helping you get care how, when and where you need it. When you hear “Silicon Valley,” health...

Express Care at Home on Kiro 7 News. Watch our interview with Kiro 7 about the Uberization of medicine and how Express Care at Home pairs new technology with the old-fashioned house call.

We innovate to improve care for all, including the elderly. Read this Catholic Sentinel article on how Optimal Aging helps seniors stay safe at home, and stay home longer. Read more...