Providence response to pathology discrepancies

February 27, 2024 Providence Oregon News Team

Initial Statement

Providence is deeply focused on quality efforts that ensure excellent care delivery for our patients, their families, and our caregivers. Consistent with our Mission and values, our aim is to make sure every patient receives high-quality and reliable care in every interaction across our family of organizations. 

Providence takes the circumstances concerning certain pathology reviews in Oregon very seriously and we apologize for any concerns this causes our patients and their families. The concerns about these reviews surfaced during our own routine quality review process. We are engaged in a thorough investigation of this matter, and it’s a critical priority for us to actively reach out to those patients who are currently affected and their clinicians.

April 29 Update

Consistent with our Mission and core values, Providence continues to be focused on providing excellent care for our patients. When concerns about some of our pathology results surfaced during our own quality review process, we began a thorough analysis to make sure we identified and reached out to the affected patients and their clinicians. Caring for these patients continues to be our focus and priority. Again, we apologize for any concerns this causes our patients and their families. 

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