MCG Health, LLC, a third-party vendor that provides services to Providence determined on March 25, 2022 that it experienced a breach that resulted in an electronic file containing some patient information being accessed by an unauthorized source. Some of your data may have been included in this file. The electronic file contained the full names, Social Security numbers, medical codes, postal and email addresses, telephone numbers, dates of birth and genders of some patients. MCG has given no indication that this information has been used inappropriately. As a vendor that handles sensitive information, MCG is required to safeguard patient data. Upon learning of this incident, MCG retained a leading forensic investigation firm, engaged law enforcement, and put in place additional security enhancements.
Providence has sent written communications to all affected individuals. If you have questions, you may call 1-888-294-8455 and request that a representative of Providence return your call.