Providence Holy Cross Medical Center in Mission Hills has earned a 5-star rating from the Centers for Medicare and Medicaid Services, placing it among 483 (10.4%) of U.S. hospitals that received this year’s top designation for quality and safe care.
“From our housekeeping and food services staff to our doctors and nurses, the constant focus is on the quality care and safety we provide to each and every patient, every day,” said Bernie Klein, M.D., chief executive for Providence Holy Cross. “I’m both honored and extremely grateful to work among people who truly care about the people whom we serve.”
The star ratings are a key source of information for consumers to choose quality hospitals in their communities. CMS cautions consumers that ratings alone are not the only criteria in deciding where to get care. Physician guidance, other quality assessments and results of patient experience surveys also should be considered.
“The CMS star rating system is the gold standard for measuring quality and safety,” said Teresa Frey, chief quality officer for Providence in California. “Providence is committed to advancing both by sharing expertise across our system, and having many of our hospitals earn 4 and 5 stars is evidence this practice is improving care for our patients.”
The overall star rating for hospitals addresses readmissions to hospitals and deaths after heart attacks or pneumonia. The ratings, from one to five stars, summarize a variety of quality measures across five areas: mortality, safety of care, readmission, patient experience and timely and effective care.
Providence Holy Cross has received numerous accolades over the past year. In U.S. News & World Report 2022 quality ratings, Providence Holy Cross ranked No. 9 in the Los Angeles Metro Area and No. 17 in California. It was also named among Healthgrades America’s Top 50 Hospitals 2020-23, earned Healthgrades Patient Safety Excellence Award 2022-23 and was among the nation’s top 170 hospitals for cardiac intervention. In 2022, U.S. News ranked it No. 35 for orthopedics and No. 36 for obstetrics/gynecology nationally.