Providence Names New Leadership Team at Providence Holy Family Hospital

October 5, 2021 Providence News Team

Spokane, Wash. — Providence is pleased to announce two longtime leaders are taking on new roles at Providence Holy Family Hospital in Spokane.

Susan Scott has been selected to serve as chief operating officer at Holy Family Hospital. Adam Richards will serve as chief nursing officer for Holy Family Hospital.

Scott will oversee daily hospital operations as well as fulfill a community liaison function. She has more than 30 years of experience in health care, specifically in operational roles. Scott is moving into the COO role this month, after transitioning out of her current role as the executive director for perioperative, procedural, and cardiovascular services at Providence Sacred Heart Medical Center.

As chief nursing officer, Richards will oversee all nursing services at Holy Family Hospital. He will create and maintain standards and systems to ensure a constant focus on patient-centeredness and staff and patient safety. He has more than 15 years of leadership and patient care experience at the local, regional, and state level. Most recently, he served as the director of nursing for Providence Holy Family Hospital. Prior to that role, he was director of emergency and trauma service for Sacred Heart Medical Center and Holy Family Hospital.

As we mark the start of this new era of leadership, we are especially grateful to Sharon Hershman for her decades of selfless service to the Providence Mission. Hershman is retiring after 44 years as a nurse and leader, including 32 years with Providence.


About Providence Health Care

Providence Health Care is the eastern Washington service area of Providence Health & Services, a not-for-profit Catholic health care ministry committed to providing for the needs of the communities it serves – especially for those who are poor and vulnerable. In eastern Washington, the Providence Health Care network of services includes Providence Sacred Heart Medical Center, Sacred Heart Children’s Hospital and Providence Holy Family Hospital – all nationally recognized for quality care, as well as two critical access hospitals in Colville and Chewelah. It also includes a full continuum of services – Providence Medical Park in Spokane Valley (a comprehensive multi-specialty center), three urgent care centers, home health, assisted living, adult day health and skilled nursing care. Providence Medical Group of eastern Washington includes more than 850 physicians and advanced practitioners. Its medical staff includes primary care providers, surgical subspecialists and medical specialists. For more information, visit

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