Grateful patients thank providers, care teams

November 19, 2020 Providence Pulse Content Team

Being a provider or other member of the care team requires years of training, sometimes long hours, and emotional conversations with patients and their families. It’s important to remember how much our patients rely on us and the compassionate care we provide. We publish a regular feature in Pulse – notes we’ve received from grateful patients to their doctors, nurses and care teams.

Here are just a few of the many notes of gratitude Providence in Oregon has received recently from patients about the care they’ve received:

Providence Newberg Medical Center

“Nurses Jane and Mary took great care of me. Their care was exceptional. Anesthesia did a great job educating and taking care of me. Dr. Janelle Yutzie was so thorough and addressed all areas of the surgery and the after care.”

Providence Milwaukie Hospital

“Courteous, professional, caring/compassionate people; from Dr. Scott Browning, and all the staff; well done. Thanks.”

Providence Portland Medical Center

“I was extremely impressed with the care I received during my ED visit. Nurse (Gretchen) and Dr. Joe Howton were very informative, very caring and got me a diagnosis and plan for treatment. I wouldn't hesitate to recommend the ED to anyone. They all rocked!”

Providence Medford Medical Clinic – Hillcrest Primary Care

“Dr. Christopher Alftine is a fantastic physician and person. I do not see a Dr. very often but every time I have an appointment, it is like seeing an old friend. I could not be happier with Dr. Alftine as a practitioner and as a person who I trust with my care.”

Providence Medical Group – Scholls Pediatric Clinic

“Dr. Kirsten Crowley is always so thoughtful and informative. I really appreciate the focus on resilience and the playful manner she engages with my children to make the environment less intimidating and scary!”

Providence Seaside Walk-In Clinic

“Dr. Nore Batouli treated me as if I were her own patient. If I lived in Seaside, I would seek her out as my primary care provider. She was attentive, knowledgeable, efficient, and had an amazing bedside manner.”


Patient comments come from several sources – patient surveys, notes or emails sent to hospital or clinic administrators, or comments sent to Providence’s Patient Experience program. If you or your care team receives a note of gratitude and wants to share it, please email it to: Providence employed or affiliated care teams are welcome to submit grateful patient notes. We do not use patient names.

About the Author

The Pulse content team focuses on bringing you the latest in clinical news from our world-class medical providers and physician leaders.

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