Mission Hospital Awarded Highest Quality Honor of 5-Star Rating by Centers for Medicare and Medicaid Services (CMS)

January 24, 2018

Mission Hospital is pleased to announce it has received the prestigious 5-Star rating award—the highest possible score—for Quality of Care by the Centers for Medicare & Medicaid Services (CMS), according to the December 2017 report by Medicare.gov on the Hospital Compare site. Mission Hospital is one of only two hospitals in Orange County to receive a 5-star rating.

“At Mission Hospital our team takes great pride in delivering exceptional, high quality care to each patient,” said Tarek Salaway, Chief Executive, Mission Hospital. Salaway continued, “The recognition of excellence through CMS’s 5-Star Quality of Care designation is a reflection of the tremendous efforts of each our doctors, clinicians and front line staff to provide our patients with outstanding healthcare every day.”

The ratings published by CMS are designed to help consumers make more informed decisions by comparing hospitals evaluating safety, clinical quality and patient experiences at more than 4,000 hospitals nationwide. Mission Hospital was one of only 337 hospitals in the United States, and one of only two hospitals in Orange County, to receive the Five-Star rating for 2017. The national average for hospitals is three out of five stars.

“We are very proud of our health care team for achieving such an important distinction for quality and safety,” says James Wickham, M.D., Chief of Staff for Mission Hospital. Wickham continued, “This is an incredible recognition that supports our ongoing efforts to provide great care to our patients 24 hours a day, seven days a week.”

The Star Ratings Program is one of CMS's initiatives to rate and improve health care quality and make it relatable to consumers. The CMS Hospital Compare report includes information on over 100 quality measures nationwide. The Overall Star Rating Report summarizes information in a way that is useful and easy to interpret for patients and consumers. Consistent with other star rating programs, the methodology assigns each hospital between one and five stars, reflecting the hospital’s overall performance on select quality measures.

Mission Hospital’s performance and overall rating is based on a cumulative score across seven different areas, including mortality, readmission, safety of care, patient experience using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, efficient use of medical imaging, and timeliness and effectiveness of care.

For more information and to learn about important questions to ask when visiting a hospital or other health care provider, visit www.medicare.gov/hospitalcompare.

About Mission Hospital

Mission Hospital is a state-of-the art, 523-bed acute care regional medical center in Mission Viejo, California. As one of the busiest designated adult and pediatric Level II Trauma Centers in the state of California, Mission Hospital provides a full range of reputable specialty health care services with highly skilled teams treating a multitude of complex conditions. Services include a full range of expertise in cardiovascular, neuroscience and spine, orthopedics, cancer care, women’s services, mental health and wellness, and a variety of other specialty services. Mission Hospital in Laguna Beach (MHLB) provides South Orange County coastal communities with 24-hour emergency and intensive care as well as medical-surgical/telemetry services, orthopedics, general and GI surgery. CHOC Children’s at Mission Hospital is a 54-bed facility that is the area’s only dedicated pediatric hospital.

Fully accredited by The Joint Commission and designated as a Magnet hospital by the American Nurses Credentialing Center for nursing excellence, Mission Hospital is highly recognized for its high quality of care, evidenced through a multitude of healthcare quality benchmarks. Mission Hospital is part of St. Joseph Health, a not-for-profit provider of integrated health care. Together, we work to improve the quality of life in the communities it serves in the tradition of the Sisters of St. Joseph of Orange. For more information, visit www.mission4health.com.

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