Providence is providing notice of a technology issue that may have involved patients’ personal information. Many health care organizations, including Providence, participate in local and national electronic Health Information Exchanges (HIE) to share certain health information between different health care providers to improve care coordination, quality and efficiency. This technology issue originates from Health Gorilla, a health information network connected through Providence’s electronic health record system (Epic).
On Feb.11, 2026, Providence was notified of an issue related to how some information for Providence’s patients was potentially being accessed and shared by some participants of an HIE managed by Health Gorilla. The allegation relates to data exchange activity that occurred between August 30, 2024 and December 8, 2025. At this time, there is no indication that Providence patient medical records were hacked or stolen by any third party, including Health Gorilla or its participants. However, some information may have been accessed or shared by certain participants without a defined business need.
Information shared through a HIE can include patients’ full name, date of birth, address, phone number, insurance information policy number, emergency contact information, dates of service, places of service, test results, medications, diagnoses and other clinical records used by care teams.
All impacted patients have been notified and offered one year of no-cost identity protection services. Those with additional questions or concerns may contact IDX at 1-888-202-1558.