New Visitor Policy Information for Providence St. Joseph Hospital

Temporary Visitation Guidelines

As of October 1, 2021

Our priority is to protect the health and safety of all patients, visitors and caregivers who enter our facilities. To provide a safe environment and to prevent the risk of spreading COVID-19, Providence St. Joseph Hospital is implementing a temporary visitation policy in compliance with state and the California Department of Public Health (CDPH) mandates and requirements. 

General Guidelines for our Hospital

  • Visitors must show proof of full COVID-19 vaccination or provide documentation of a negative SARS-CoV-2 test within the last 72 hours.
  • All patients and visitors will be screened prior to entering the hospital/medical office buildings.
  • All visitors must be 18 years or older and must be free of fever and cold/flu-like symptoms.
  • General inpatient units: Patients are allowed 1 visitor at a time, with a maximum of 4 visitors per day.
  • General inpatient units: Visitation hours are between 9 a.m. and 7 p.m.
  • Visitors are required to wear masks in hospital/clinic/patient care areas and medical office buildings. Visitors and patients are required to wear a mask while in patient rooms in the presence of caregivers.
  • Please maintain physical distancing of 6 feet throughout the entire organization.

Additional Guidelines for Inpatient Covid Units

For Covid units, visitation is only permitted for end-of-life or special circumstances. When permitted, one visitor is allowed bedside per patient.

Additional Guidelines for our Critical Care/ICU/DSU

In the critical care units, safety is our top priority. This is especially true when our patients’ caregivers are exchanging information and updates that are critical to our patients’ care (and the reason visitation hours are at certain times). We strive to continually improve this area and your support helps us achieve this goal, and that in turn, creates the best therapeutic critical care environment possible.

  • One visitor per patient at a time, with a maximum of 2 visitors per day.
  • Visitation hours are 10 a.m. to 6 p.m. and 8 p.m. to 10 p.m.

Additional Guidelines for our Emergency Care Center

  • One support person per patient, must remain the same person throughout the patient’s visit.

Outpatient Services & The Center for Cancer Prevention and Treatment

  • All patients and support persons will be screened prior to entering the hospital/medical office buildings.
  • All support persons must be 18 years or older and must be free of fever and cold/flu-like symptoms.
  • Patients and support persons are required to wear masks and maintain physical distancing of 6 feet throughout the entire organization.
  • One support person, as designated by the patient, is permitted; for special exceptions, please consult nurse.

Please visit https://cairweb.org/ to request a digital COVID-19 vaccination card and to verify your vaccination records.

Visitors who are temporarily exempt from the vaccine and testing requirements, but must comply with all infection prevention measures (including masking and social distancing) include:

  • Visitors who are visiting a patient in critical condition, when death may be imminent.
  • In emergent situations, parent or guardian visitors of pediatric patients, a support person for a labor and delivery patient, and support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment are considered visitors who are visiting a patient in critical condition. For subsequent visits following the emergent situation and as soon as reasonably possible, these visitors must comply with the vaccine verification or applicable testing requirements within 72 hours.

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