Health & Hope is a newsletter designed to educate and inspire Western Montanans on life-saving procedures, community events and services to keep you and your family healthy.
Issue link: https://blog.providence.org/i/1544428
Miles traveled serving West Texas Transports in 2025 900+ Covenant Health Ambulance Services Expands Access to Emergency Care In 2025, Covenant Ambulance Services expanded emergency transport, strengthened caregiver training, and increased community education across West Texas. Our team of 45 caregivers operating six ground ambulances completed more than 6,000 transports, increasing annual run volume by nearly 1,000 additional patient transports compared to the previous year. To better serve rural communities, Covenant also added a staffed ambulance unit at Covenant Plainview, expanding emergency response capacity for patients and hospitals across the region. New EMT-Basic Education Program Covenant Ambulance launched its first-ever EMT-Basic education program, graduating six new EMTs and strengthening the future EMS workforce in the region. Wheelchair Transport Service A new wheelchair van service, operating 12 hours daily, provides transportation for patients who need assistance getting to appointments but do not require an ambulance—serving approximately 1,000 patients annually. In-House EMS Dispatch A dedicated 24/7 dispatch center now ensures the right ambulance reaches the right place quickly and efficiently. Community Education Expanded outreach now offers CPR and Stop-the-Bleed training for community members and organizations across the region. Organizations interested in group CPR training can contact Covenant Ambulance Dispatch at: 806-725-3911. Kite Flight Specialty Transport continues to expand access to life-saving care across West Texas and eastern New Mexico—delivering advanced neonatal, pediatric, and maternal-fetal transport when it matters most. As the only comprehensive specialty transport program in the region, Kite Flight ensures critically ill infants, children, and high-risk mothers receive seamless, high-level care from first contact through arrival at Covenant Children's. In 2025, Kite Flight completed more than 900 transports, reflecting both growing demand and increasing trust from regional partners. This momentum reinforces its role as a vital lifeline for rural and underserved communities—bringing expert care directly to patients, regardless of location. Demand has now outpaced current capacity, and Covenant Health is actively advancing plans to secure a second Kite Flight helicopter—scaling access and strengthening response capabilities across the region. Available 24/7, dedicated transport teams are purpose-built for rapid response and are never pulled from hospital units—ensuring immediate deployment without disruption to care. Highly trained clinicians deliver ICU-level care in transit, supported by a specialized fleet of ground and air transport. Patients transported through Kite Flight arrive at Covenant Children's, where they benefit from the highest levels of care, including a Level IV NICU, Level IV maternal care, and Level II pediatric trauma services. With greater than 98% five-star provider feedback, Kite Flight is a trusted partner in delivering safe, coordinated, and compassionate care. As the program continues to grow, Kite Flight remains committed to one mission: ensuring every patient—no matter how far—has access to the care they need, when they need it most. Kite Flight- Leading the Region in Critical Care Transport 267,000+ 2025 Annual Report