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Caring Forward: Innovation, Compassion, and Community in Motion Caring Forward: Innovation, Compassion, and Community in Motion 2025 Annual Report 2025 Annual Report

• 2025 Annual Report
• Table of Contents
• Overview
• Strength in Community
• Healing Through Innovation
• Coordinated Care for Healthier Lives
• Stories of Strength
• Award-Winning Caregivers
• Dignity
• Justice
• Excellence
• Integrity
• The Health System West Texas Depends On
• Access to Care
• 75+
• Patient Impact
• 819
• 99k+
• 25k+
• 400+
• 40k+
• 28k+
• $103M
• Annual Community Benefit
• Our Caregivers
• 350+
• 200+
• 6,000+
• Regional Leadership in Advanced Care
• Covenant Health serves a 62-county area with a population of more than 1.2 million.
• First & Only
• Largest
• First & Only (1)
• Only
• "Together, we strive for excellence in health care, compassion in service, and commitment to our community."
• – Covenant Health Caregivers
• Message from the Chief Executive,
• Walter L. Cathey
• "Caring forward means honoring where we've been—while boldly building what comes next."
• This year, Covenant Health moved forward with purpose.
• Looking ahead, our path is clear:
• Best Regional Hospital in Northwestern Texas by U.S. News & World Report
• Grace Surgical Hospital
• Covenant Children's
• Magnet Designation- Covenant Medical Center
• Leapfrog "A"
• Safety Grade
• Beacon Award of Excellence- Mercy 8 Unit
• GreenHealth
• Emerald Award
• Strength in Community
• Expanding Access. Removing Barriers. Investing in Well-Being.
• Mental Health Care
• Community Health Education
• Education & Access
• 2025 Behavioral Health Impact
• Covenant Health and Lubbock Impact Serve the Most Vulnerable Together
• A Blessing for the Foundations of Healing Clinic
• Topics addressed included:
• Impact Beyond the Event
• Nationwide, more than 353 Safe Haven Baby Boxes have been installed, including 10 in Texas. Over 150 infants have been safely surrendered through the program. With these additions, five Safe Haven Baby Boxes now serve the South Plains—three at Covenant He
• The installation of these boxes reflects Covenant Health's unwavering commitment to protecting life, offering care without judgment, and standing beside families when they need it most.
• Safe Haven Baby Boxes A Promise of Safety and Compassion
• Covenant Health expanded access to life-saving care across the South Plains with the installation of three Safe Haven Baby Boxes at Covenant Children's, Covenant Health Plainview, and Covenant Hospital Levelland.
• These boxes provide a secure, anonymous option for parents in crisis to safely surrender a newborn—ensuring immediate medical attention and a pathway to protection, dignity, and care. Each box is monitored 24/7. When opened, a silent alarm alerts Covenant
• Serving a vast rural region, Covenant Health recognizes the critical need for accessible, compassionate resources for families facing unimaginable circumstances.
• "With the size of our service area, families often travel to Lubbock, Plainview, or Levelland for care," said Tavia Hatfield, executive director of Community Health Investment. "These boxes meet a very real need for our communities—and most importantly, f
• "Each Safe Haven Baby Box represents hope, safety, and compassion." — Jessie Getrost, Safe Haven Baby Box
• "These babies receive immediate, expert care from the moment they arrive." — Tavia Hatfield, Executive Director of Community Health Investment
• You
• A special thank you to the donors whose generosity made the Safe Haven Baby Box possible: Turning Point Community Church, Church on the Rock - Lubbock, and the Joachim Foundation.
• We also recognize the following design and construction partners for their contributions across all three locations: Parkhill, Firetrol, Teinert, D&K Hunt Electricians, GIM Construction, JSL, M & US Concrete, and Horizon.
• Thank
• 2025 Annual Report
• 4th Annual Back to School Bash
• Covenant Medical Group's 4th Annual Back to School Bash once again brought together healthcare access and community celebration in one powerful day.
• In partnership with the City of Lubbock Health Department, United Supermarkets, Science Spectrum & OMNI Theater, Junior League of Lubbock, and other generous collaborators, the event created a welcoming, one-stop destination for families preparing for the
• In just four hours, Covenant Medical Group providers at the Northwest Clinic served 129 children, providing state-required immunizations and sports physicals—ensuring students were healthy, cleared, and ready to learn.
• Beyond essential preventive care, the Back to School Bash allows families to experience a fun, engaging environment featuring first responder vehicles, interactive science activities, character appearances, games, and hands-on education in nutrition and o
• Caregiver Volunteerism & Food Security Covenant Health caregivers remain deeply committed to serving beyond hospital walls.
• In 2025:
• Additional organized volunteer efforts supported:
• The Covenant Green Team mobilized caregiver volunteers for community park clean-up initiatives, reinforcing our commitment to environmental stewardship and neighborhood well-being.
• In partnership with the South Plains Food Bank, Covenant Children's continues to operate an on-site Nourishment Center, providing food assistance to families prior to discharge and connecting them with long-term community resources to address food insecur
• 2025 Annual Report
• A Lifeline Beyond the Prescription
• Partnering with Catholic Charities to expand access to essential medications across West Texas and eastern New Mexico.
• Community Impact Partnerships
• Expanding Access. Strengthening Communities. Delivering Impact.
• Covenant Health partners with trusted organizations across West Texas and eastern New Mexico to address food insecurity, housing stability, health education, and mental health—furthering our commitment to health for a better world and ensuring care extend
• Partnering to advance mental health awareness through education, community events, and fundraising efforts that support suicide prevention initiatives.
• Collaborating on heart health education, prevention initiatives, and community outreach programs that promote cardiovascular wellness.
• Supporting access to essential medications for vulnerable individuals through funding & an in-kind caregiver who assists patients onsite with prescription assistance services.
• Supporting efforts that create safe, stable housing opportunities for families in our region through volunteer engagement and community partnership.
• Partnering to address food insecurity across the Hobbs, NM area through volunteer engagement, onsite health education classes, and community collaboration.
• Increasing access to healthcare services & supporting childhood vaccinations through a deep & long-term partnership providing funding and in-kind caregivers onsite.
• Longstanding partnership expanding access to healthcare & essential resources for underserved populations, including support for chronic disease programs & in-kind medical and dental supplies.
• Partnering to address food insecurity across the region through volunteer engagement, onsite health education classes, and community collaboration.
• Expanding support for homebound seniors through volunteer training, meal delivery, and wellness checks, with additional kitchen space and staff support in Plainview.
• Supporting United Way across the region through giving and leadership to address critical community needs.
• Providing support to address homelessness through permanent supportive housing and day shelter with wrap around services.
• Working alongside regional partners to improve coordination of mental health services, reduce duplication of efforts, and strengthen access to care for families across West Texas.
• Supporting food access initiatives and community outreach efforts that address the needs of vulnerable populations in southeastern New Mexico.
• Health for a
• Better
• World.
• 2025 Annual Report
• Innovation
• Healing Through
• Covenant Health Pioneering Cancer Treatment for Patients
• Covenant Health is proud to announce the availability of CAR T-cell therapy at the Joe Arrington Cancer Research & Treatment Center (JACC), a groundbreaking advancement in targeted cancer treatment designed to harness the power of the patient's own immune
• "The introduction of CAR-T treatment within our community marks a significant advancement for our patients. I am proud to acknowledge the dedication demonstrated by our team of specialists, particularly Dr. Kiran Yalamanchili and Dr. Donald Quick, whose l
• How it Works The process begins with apheresis, during which the patient's T-cells are carefully collected. These cells are then sent to Bristol Myers Squibb (BMS), our esteemed manufacturing partner, where they undergo precise genetic engineering. During
• Once genetically modified, the T-cells enter a proliferation phase at BMS, where they are grown and multiplied, ensuring there are sufficient cells for infusion back to the patient. Upon completion of this stage, the enhanced cells are safely transported
• Before receiving the CAR-T cells, patients will undergo a short 3-day regimen of chemotherapy. This lymphodepleting chemo is essential to reduce existing cell counts, thus preparing the body for the infusion of the newly engineered cells. After a brief re
• The Patient
• Cindy Wagonseller is the first patient to receive CAR-T cell therapy at JACC. Wagonseller is a 56-year-old female diagnosed with Diffuse large B-cell lymphoma (DLBCL), a type of aggressive non-Hodgkin lymphoma. Her infusion of CAR-T took place on June 24.
• The Commitment
• For more information on CAR -T cell therapy or other services at the Joe Arrington Cancer Research & Treatment Center, please call the Cellular Therapy Program Manager at 806-725-5579 or Cellular Therapy Coordinator at 806-725-7848.
• 2025 Annual Report
• Covenant Health Announces New Treatment Option for Patients with Parkinson's and Epilepsy
• Restoring Hope Close to Home: West Texas' Only Kidney Transplant Program
• Coordinated Care
• For Healthier Lives
• Chronic Care Management Coordinated Care. Measurable Impact.
• Chronic Care Management Services Include:
• Hypertension Care in Action Expanding Access, Improving Control, Preventing Complications
• 3,314 Patients Served
• 325 Referrals to Social Work & Diabetic Education
• Expanding Access. Saving Lives. Covenant Medical Center's Free Colon Cancer Screening Initiative
• Patients required no intervention
• Patients had colonoscopies performed
• Patients had precancerous polyps identified and removed
• Patient received a biopsy for further evaluation
• During a busy evening, she returned after hours to personally prepare meals for
• Ashley Elliott, RN
• In the midst of unimaginable loss, Ashley Elliott became a steady source of compassion or a grieving mother. When words failed, Ashley's presence—holding her hand and simply being there—spoke volumes.
• Miguel Alegre, RN
• Mireya Cardiel
• Mireya Cardiel's dedication extends far beyond her role.
• Ben Keck, RN
• Covenant Children's
• Katie Lowery
• Alyssa Luna, SMA
• Stephanie Padgett, RN
• Robert Scranton, MD
• Neurosurgery
• following life-changing surgery, Dr. Scranton remained personally engaged in his patient's recovery—even while away with his own family—ensuring progress continued and questions were answered.
• setting—rooted in compassion, connection, and excellence.
• Jessica Stafford
• As expressions of God's healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.