As we reflect on 2020 we realize that, while it was not the year we were
expecting, the resilience our caregivers, nurses, physicians, and volunteers
displayed was remarkable; once again, the difference you've made has
allowed us to rise above these unsettled times.
Notable milestones
Our South Bay medical centers celebrated notable milestones of dedication and
loving service to our South Bay communities in 2020. Providence Little Company of
Mar y Medical Center Torrance celebrated 60 years and our San Pedro celebrated 94
years. While the physical appearance of our medical centers has changed over the
years, the commitment to our mission of providing high-quality care with compassion,
remains at the heart of all we do. We are honored to carr y forward the traditions of our
founding Sisters and continue their life-saving work. Our promise: "Know me, care for
me, ease my way " continues to guide our future.
Despite the many challenges the COVID-19 pandemic created, we were able to
successfully navigate those obstacles and persevere. Some notable successes include
our Torrance ministry being recognized as a World 's Best Hospital two years in a
row and a BEST HOSPITAL in the state (according to the US News and World Report).
In addition, both San Pedro and Torrance ministries receiving an "A" grade from the
Leapfrog Group (considered the gold standard of patient safety) for SEVEN rating
periods in a row (over three years), and San Pedro received the Lown Institute's Best
Hospital for America designation for it 's value of care, racial and economic inclusivity
among other factors. That is just outstanding work!
Keeping you informed
In an effort to keep our caregivers and community informed during these challenging
times, we provided regular COVID-19 updates for caregivers and the community. I also
host monthly Chief Executive Town Hall Caregiver meetings, three sessions-a-day; as
well as physician-led virtual "community updates" on our social media platforms.
Garr y Olney, Chief Executive
Providence Little Company of Mar y
