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PHC Next Steps: Navigating the End of Life Journey Booklet ENGLISH

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Easing the mind Communication We're often concerned about how to express our thoughts and feelings when a loved one is dying. We worry about saying the "right things." It is normal to feel sad, helpless or awkward. Relating to your loved one honestly and authentically affirms your bond and reassures them that they are not alone. Here are some helpful guidelines if you find yourself struggling with what to say or how to say it: When words fail, be assured that your presence alone can be meaningful and reassuring. Touch is a pure form of communication. Hold their hand, gently stroke their forehead or massage their hands and feet. Speak directly to your loved one. Avoid talking about them to others in the room. If your loved one wants to talk about death, listen actively. Resist the urge to change the subject to "cheer them up." Allow deeper conversations. People who are dying want to know that their lives have meaning. Ask them to share their favorite memories and then share yours. If they are reluctant to share their feelings because of denial or a wish to protect other loved ones, suggest that they speak with a chaplain or counselor. Even if your loved one's eyes are closed and they are unresponsive, know that your loved one can likely hear your words. 4

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