Saint Joseph Medical Center New Visitor Policy

January 19, 2022

Updated Visitation Policy - Updated Jan. 19, 2022

The California Department of Public Health has provided hospitals with guidelines on visitation.  Effective immediately, each patient may have only ONE VISITOR a day between the hours of 8AM and 8PM.  (The same visitor may leave and return within a single day.  The visitor may change the following day and each day forward). At this time, our waiting rooms are closed.

Please remember that the intent is to PROTECT YOUR LOVED ONE and the entire community. 

Visitors MUST be 18 years of age or older (exceptions vetted through a dept supervisor) and meet criteria below:

ED Visitor Guideline

 

Important Reminder

  1. All visitors must be screened at the point of entry and be symptom free.
  2. The nurse is ultimately responsible for ensuring that our visitors understand and follow our guidelines for visitation. If the visitors cannot adhere to those guidelines, the visitation can be discontinued.
  3. All visitors must arrive masked and remain masked while in the medical center.
    • Providence Saint Joseph Medical Center has the right to refuse a visitor if they cannot wear a mask due to a disability or medical condition.
    • If there are any concerns, please ask for a supervisor.
  4. All visitors must come directly to the patient room and immediately leave the hospital upon completion of the visit. The only exception is that visitors may use the gift shop and cafeteria, assuming that there is sufficient room to maintain social distancing.
  5. In some situations, we may allow visitation for a patient who is COVID+ with leader approval.  Some examples include lengthy hospitalization or for purposes of visualization of plan of care decisions with family meeting. Caregivers to meet the visitors as they arrive on the unit and assist them in donning (and later doffing) Personal Protective Equipment (PPE) and understanding what they need to do to stay safe during their visit. Politely excuse them from the room during any Aerosol-Generating Procedure (AGP), including the required period of time after such a procedure. They may be excused from the room in the interests of safety or privacy.
  6. If possible, discharge planning requiring the assistance of a support person(s) will take place during normal visiting hours. Please notify the House Supervisor if an exception is needed.
  7. **The health and safety of our patients, families and staff are our top priority. We continue to evaluate our visitor policy to allow people to safely visit their loved one while receiving care. In compliance with the CA state mandate, comfort care or end of life patients may have only 2 visitors at a time. While we understand that this is a time for families to be together, we cannot safely accommodate large groups within the hospital. Additional visitors must wait outside of the hospital, preferably in their vehicle until their turn to visit their loved one.
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