Compliance at Providence
Compliance Services manages Providence's Code of
Conduct, compliance and privacy policies, Conflicts
of Interest disclosure program, Exclusion Screening
program, and educates on the various healthcare laws.
Compliance Services has a presence in each division
(North, South and Central) and at each ministry we
serve. CLICK HERE for a contact list.
The Chief Compliance Officer strives to implement the
seven elements of an effective compliance program as
out lined in the General Compliance Program Guidance
(GCPG)published by the OIG.
1. Written Policies and Procedures, including
a Code of Conduct
2. Compliance Leadership and Oversight
3. Training and Education
4. Effective Lines of Communication and
Disclosure Programs
5. Enforcing Standards: Consequences and Incentives
6. Risk Assessment, Auditing and Monitoring
7. Responding to Detected Offenses and
Developing Corrective Action Initiatives
Code of Conduct (COC)
You can access our COC anytime on our site at:
providence.org/about/integrity-and-compliance/
code-of-conduct#tabcontent-1-pane-2
The Compliance Program owns and is responsible for
the upkeep of our organization's Code of Conduct and
the Code of Conduct policy. All workforce members
are asked to review and agree to abide by the COC on
a yearly basis while working for Providence.
The COC was designed in a way to make
it accessible for all workforce members.
The COC provides overviews on important
topics such as:
• Culture of diversity and respect
• Quality of care and patient safety
• Ethical and legal standards
• Safeguarding patient information and protecting
privacy and confidentiality
• Compliance with applicable federal and state
laws and regulations and policies
• Duty to report suspected violations and
protection from retaliation
The COC reinforces our organizations values,
which drive our actions and the principles that
underlines decision making. Therefore, the
Code becomes the most important part of the
organization's ethical framework.
The code is available in seven different languages.
Provider Education Training Manual 27
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