HRO Initiative
Heart Health Awareness Day
We pride oursleves on our personal commitment to
excellence in our daily work. In 2024, we embarked on
officially becoming a high reliability organization.
Regardless of role, all caregivers joined this journey by
attending an in-person 3-hour class which instilled five
reliability behaviors. When practiced, these behaviors help
reduce our errors and help us reach our goal of zero
preventable harm to our patients, caregivers, and business
operations.
Participants learned about, discussed, and practiced
applying specific tools that help consistenly accomplish
the five high reliability behaviors:
• Pay Attention to Detail
• Communicate Clearly
• Have a Questioning Attitude
• Operate as a Team
• Speak up for Safety
ANCC Magnet Conference
