Providence OR Surgery Program

PPMC Patient Handbook - Surgery

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3 Dear Patients and Visitors, I would like to personally welcome you to Providence Portland Medical Center. We strive to make your visit as pleasant, safe, and healing as possible while exhibiting our core values of dignity, compassion, justice, excellence and integrity. Our goal as nurse leaders is to provide quality patient care and service in a safe environment. The staff will address any issues and concerns prior to discharge with you and your family. The discharge process usually begins the day of admission to ensure we are working towards the same goals. After your physician writes the order for discharge, the nurse will begin the discharge process which may take several hours to prepare all the necessary documents and complete the communication process with your care team. Your nurse will provide you with detailed discharge instructions, including written medication instructions on the day of discharge. Your physician will give you prescriptions for any needed medications. The discharge folder is provided for your convenience to keep your written instructions and materials together. We believe excellent health care comes down to your personal relationship with the health care team. This relationship is best served through open communication between you, your family, and your care team. We encourage you to contact us at any time with questions or concerns you may have during your stay here at Providence Portland Medical Center. Sincerely, Jason Darnell, MHA, MSN, RN, CNOR, CSSM, CENP Director of Surgical Services Kelly Kong, MSN, RN, CCRN Clinical Operations Manager – SSU, PACU & PSCC Josh Dodd, MHA, BSN, RN, CNOR Clinical Operations Manager – Main OR

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